1. Identify the Problem	2. Develop a Theory	3. Test the Theory
4. Plan of Action	5. Implement the Solution	6. Verify System Functionality
	7. Document the Issue

I wanted to hard wire all of my devices on my Local Area Network using Ethernet. I noticed one of my connections was much slower than expected and wanted to fix it. This write up goes over the 7 steps that a network administrator should use to troubleshoot network issues.

Terms	Definition
Fast Ethernet	100 Megabits per second
Gigabit Ethernet	1000 Megabits per second
Half Duplex	Transmit data in one direction at a time
Full Duplex	Transmit data in two directions at the same time
ISP	Internet Service Provider
VPN	Virtual Private Network
WAN	Wide Area Network
LAN	Local Area Network

• TP-Link 5 Port Gigabit Switch identifies port as 100 Mbps Full duplex

• fast.com test shows 92 Mbps

2. Develop a Theory

• Cat5e cable is damaged or misconfigured

3. Test the Theory

• Use another wire and connection

4. Plan of Action

• Fix Cat5e Ethernet with a Network Tool Kit

• Update Male Cat5e Ethernet Jack

• Update Female Ethernet Keystone Jack

5. Implement the Solution

Update Cat5e Ethernet Jack

• Use crimping tool

• Cut Male Cat5e Ethernet jack

• Expose Wires

• Inspect wiring arrangement

• Use wire stripping knife

• Cut covering

• Remove covering

• Separate wire pairing

• Insert wires into RJ45

• Tighten wires with crimping tool RJ45 slot

Update Ethernet Keystone Jack

• Use Punchdown tool

• Push down into Female Ethernet Keystone Jack and trim exposed wires

• Use B layout

• Use B layout

• Install on wall plate

6. Verify System Functionality

• TP-Link 5 Port Gigabit Switch identifies port as 1000 Mbps Full duplex

• fast.com test shows 220 Mbps
• In theory, I should get higher speed if I purchase more bandwidth from my ISP

7. Document the Issue

This write up is the documentation and is intended for sharing on the public internet